Home care provider Cera reduces costs of healthcare this winter



Europe’s largest provider of digital-first home healthcare, Cera, is further investing in its technology and data insights as winter approaches.

Cera, a digital-first home healthcare company delivering care, nursing, telehealth and repeat prescriptions, says it is reducing the cost of healthcare by over 10-fold.

The news follows concerns that this winter could be the worst on record for global health services, as doctors warn of a ‘tridemic’ with the health sector simultaneously managing an uptick in flu-related illnesses, Covid-19 and respiratory syncytial virus (RSV).

Cera’s technology works by using its team of 10,000 carers and nurses to collect patient symptoms and health data during at-home appointments, which its artificial intelligence algorithms then use to predict deterioration in conditions, triggering earlier health interventions to prevent people becoming unwell.

This technology has already been proven to reduce hospitalisation rates by an unprecedented 52 per cent predicted up to 80 per cent of hospitalisations seven days in advance, reduced patient falls by ~17 per cent, urinary problems by ~47 per cent, infections by ~15 per cent and also helped to improve medication and prescription compliance in older patients by 35 per cent.

Nurses and carers collate an elderly person’s symptoms, medication, nutrition, daily activity, and sleeping patterns into the app on a daily basis during in-person home care visits.

Through first-of-its-kind AI and machine learning software, Cera’s app monitors these data points and has the ability to automatically detect worsening conditions 30x faster than traditional methods – reducing the diagnosis rate for flu, for instance, from days to potentially just minutes.

This means that the onset of illnesses such as flu, colds, respiratory issues, or an increase in heart rate or blood pressure can be detected and treated much earlier, and in an older person’s own home rather than a hospital or surgery.

Commenting on the technology, Cera’s director of data, Nathan Windle, said: “As the UK, and arguably the globe, makes its way out of the pandemic, it’s critical that we continue to invest in technology that will help our elderly communities to live healthier, longer lives at home. By empowering our network through AI, machine learning and additional technologies we can support and protect our community through what promises to be a difficult winter ahead for the health and social care sector.”


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