Amazon’s Alexa Smart Properties for Senior Living, will enable assisted living facilities and care providers to integrate Alexa into their properties.
Following the successful launch of Alexa Smart Properties for Hospitality in the UK last year, its new platform has been designed specifically for the needs of seniors and those caring for them, and empowers residents to stay connected, informed and entertained, just by asking Alexa.
Alexa Smart Properties for Senior Living enables residents to stay in touch with their loved ones outside the property thanks to Alexa-to-Alexa calling.
Family members can easily get in touch and see their loved ones via video calling, bringing them peace of mind.
It can also help property managers tailor resident experiences and support engagement within their properties by displaying activities, menus and reminders with Echo Show.
Care staff and team members can communicate more efficiently with residents using Alexa communication features, which enable them to make announcements, voice and video calls to other Alexa-enabled devices throughout the property.
Senior Living Properties can also support residents in achieving greater independence with Smart Home features, such as smart lighting, blinds or thermostats that allow residents to control their in-room environment with just their voice, saving staff time and allowing them to focus on care, nursing or social activities with residents.
Meryem Tom, director of Alexa Enterprise EU, Amazon, commented: “We believe the intuitive and accessible nature of voice and Alexa has the potential to help and delight customers in many scenarios, in and outside of the home.
“We’re excited to extend the experiences that customers already love to European care homes and assisted living facilities, and give providers new ways to support their staff while delivering personalised care for their residents.”
Alex Smart Properties for Senior Living is now available in the UK and France and soon, Italy and Germany.
Martin Green, CEO of Care England, said: “We in the care sector need to invest resources in innovation in order to provide the best possible experience for residents and to thrive in the current environment where our clients demand the best service possible. Alexa Smart Properties for Senior Living reminds us all that it doesn’t matter what age you are, voice technology is a powerful, easy-to-use tool.
“There is so much potential to integrate Alexa Smart Properties for Senior Living with property services, care planning and other care and operational systems that it could revolutionise how care providers provide best quality care.”
Alexa Smart Properties for Senior Living is integrated at select locations and is now available in the UK in Majesticare’s Cavendish Park Care Home with Ascom Software. It is also available at Morris Care Isle Court, an award-winning, innovative care home, to residents of The Royal Airforce Association’s Rothbury House and Blind Veterans UK’s respite care centre in North Wales.
Nicolas Vanden Abeele, CEO of Ascom Group, said: “We are excited to collaborate with Amazon and bring together Alexa Smart Properties for Senior Living and our state-of-the art Ofelia software and mobility solutions – a game-changing solution for senior living. Both residents and staff can simply make requests by voice, which is an intuitive way to interact with technology, no matter what age you are.”
He continued: “Alexa Smart Properties for Senior Living has ensured that resident experience remains front and centre at care homes and we’re looking forward to maximising the potential of this technology.”
