AI-enhanced platform launched to improve delivery of care

By Published On: January 20, 2025
AI-enhanced platform launched to improve delivery of care

A new, AI-enhanced technology platform has launched to improve the delivery of at-home care.

The platform, called Carezzi, connects caregivers directly with patients and providers, and is set to launch in the across the globe.

Launched by care at home industry veteran Jennifer Sheets, the platform is designed to  make receiving and providing quality care easier.

“Carezzi will make receiving and providing quality care as easy as finding transportation with ridesharing apps,” said Sheets, who served as president and CEO of Caring Brands International and Interim Healthcare from 2019 to 2023.

Prior to those roles, Sheets held senior executive roles with Bayada Home Health Care, Gentiva Home Health and Hospice, and Kindred Healthcare, and HCA Healthcare.

Sheets said: “My experience across the acute and post-acute settings, as a registered nurse, hospital administrator, international home care and hospice executive, and more recently managing care for my own mother, helped me see first-hand the critical need for a platform that can directly connect patients and their families with caregivers, and assist providers with finding available caregivers to address staffing challenges.

“Carezzi will also provide families more help than the current healthcare delivery and payor system offers by giving visibility to a range of care options without the limits to available caregivers now offered due to provider and insurance considerations.”

Sheets cited additional support and chronic health care needs that come with an ageing population. Surveys show that 93 per cent of people prefer to be cared for in their home if the option is available, adult children are increasingly separated geographically from their parents, and increasing numbers of healthcare workers balancing work/life priorities that need flexible arrangements.

As part of the process, nurses and other caregivers will upload profiles, competencies, expertise, certifications and availability that will be vetted and verified by Carezzi before being made available for patients and their families, as well as provider organisations.

Care providers will be paid immediately after documentation is completed and validated.

“We are providing as much transparency as possible to create the trust necessary in any caring relationship, and most importantly, to help people more-easily get the care they need and deserve,” Sheets said.

Based in Nashville, Carezzi will be introduced in five markets initially and expanded to other markets in the US and around the world over time.

“People deserve quality and easy access to care,” Sheets said. “Carezzi will provide both.”

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